Thursday, December 22, 2011

John Jefferis and following the master's path: The basics of hotel management

Even a seasoned hotelier like John Jefferis will tell you that hotel management is a serious business. The right mindset, attitude, and preparation are needed for you to leap over any hurdle and reap the many rewards of being part of the hotel industry.


From John Jefferis



A hotel manager is responsible for pretty much everything that goes on in the hotel. It is your job to make sure that everything runs smoothly – from bed covers replaced on time and rooms regularly cleaned. You will also oversee the hotel’s marketing, insurance, advertising, and legal issues.


You make the plans that serve as the hotel’s path to success. How your business fares in the future will depend on the flexibility of the plans you create. John Jefferis’ hotels started from dreams and plans. Proper action on Jefferis’ part sealed his hotels’ place as one of the top Caribbean destinations.


From John Jefferis



A hotel manager also works with other people to please the hotel’s guests. It is important that you provide your subordinates with a dynamic and fair workplace in order for them to be happy doing their jobs. Your happy employees will be able to provide better, giving your guests a more comfortable and secure place to stay in.


Hotels are not just sleeping quarters; they are also venues for large events. Therefore, you have to know how to organize parties and other social events. Learn the basics of event organizing, and be creative enough to come up with ideas that will please your guests. Like every craft, it will take you some time to master this. Patience and lots of practice is important. After all, no success story happens overnight.


From John Jefferis



To learn more about John Jefferis and his contributions to the hotel industry, follow him on Twitter.